Friday, November 21, 2014 at 8:00 PM
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CASE 1

1. What issues should have been considered by the project manager before accepting the project.

Every project should be thought beforehand. Think twice before accepting any projects or it might end up being a project failure. We must be aware of any possible results or outcome, issues and problems that might arise while in the midst of doing a specific project. It is better to work on a project having an open mind and a stable environment. There are a lot of things that can affect every project because every project has its own demand. Demand on time, effort, cost and every other factor to consider while making or managing a project.
Every project requires a stable team, reliable teammates and a good project manager. Why a project needs a stable team? Because a simple loss of a teammate can affect the whole progress of the project and might cause a lot of problems not only for the team but also the signed contract with the client. Why a team needs reliable teammate? Because no one can predict what will happen while you are making the project. There are possibilities that one of your teammate has personal problem. That he/she needs to be absent and that they can have a peace in mind while they are away, because everyone on your team can be reliable enough to work on their part though they can’t be there to work on it on their own. Why do you need a good project manager? Because having a project manager, the project can be thoroughly progress. Project managers should guide his/her co-workers in every step of the way, because they are the team leaders set to prioritize the succession of their given project.
As to the issue that has to be considered one of it is establishing clear and achievable requirement. The project manager should have thought of everything that could happen even before they have accepted the project, because if he/she has thought of it then they could have been prepared for the arising issues. They could have worked on that issue with ease because they have thought of it beforehand and they are well prepared for it before it ever happened in the midst of their making the project. And, that they shouldn’t have took it easy just because they thought that the project can just be worked for a small period of time. It might be just like that but everything is possible cause there is no permanent happening, everything comes with a surprise the only thing to prevent it is just to think way beforehand and work on the solution.
Balancing the competing demands for quality, scope of time and cost should also be considered. The project manager should think for the demands on quality because every client expects that the project that they have requested is done with effort. Quality of the project should be thoroughly observed because it might also affect the future of the company. It is great having good quality for made projects, because you can have assurance to your company. The client can trust you for doing your best in the project that they have paid you to work on and they might continue to trust you for every other project they want to be made. Project managers should also have to think of the scope of time, how much time that it would take before the project can be finished. Every decision made before signing a contract should be thought not just in a day or two because there are going to be a lot of problem if there is misjudgment even a little on the proposed scope of time.  The more you are getting closer to the said time the client might be anxious into seeing the progress of the project. They might demand a glimpse and if you weren’t getting closer to getting it done by the said date you are breaching the contract and might have to pay for the fine. And, if you extend the scope of time you might as well add to the cost of the project. Instead of having the amount in little numbers but because of the extension of time the cost will get bigger. If ever the project has been made out of rush it might affect the quality but the scope of time and the cost is lessen. These three factors should be greatly considered because a mistake from any of these it would also affect either of the two left options.
One should also have to think of adapting the specifications, plans, and approach to the different concerns and expectations of the various stakeholders. The project manager has to think of a way to adapt the specifications and plans they have made while they are in the midst of deciding on the project. If ever the project manager didn’t follow the specifications and plans they have agreed on it might cause a lot of confusion and might result to disagreement of the contract. It might as well be a reason for problems that might arise in the mere future and a cause for the loss of clients and the down for the company. So, the project manager should take note of every demand of the client and speak out if there might be anything they can’t comply. Aside from adapting specifications and plans, the project manager should think if they would be able to approach to the different concerns and expectations of the various stakeholders. Different concerns and expectations can be complied while they are still working on the part of deciding and planning what should be the end result of the project. But, before that the project manager should think if they can do what the client has requested and that they can be able to produce the project within the time and with every other thing the client has expected them to do.
The project manager shouldn’t just rush on deciding out things and just randomly accepting projects. There might be projects that are viewed to be easily made but there can be a lot of problems that would be a cause for it to fail. So, one thing is for sure don’t rush on things, think thoroughly and view every possibility.

2. What alternatives should have been prepared by the project manager?

Projects managers set everything and guide their team in every step of the way. They shouldn’t just randomly accept projects without seeing unto every details and studying it beforehand. A lot of problems might arise in the making of the project so the project manager should think everything clearly and also with an open mind. They should be able to predict what might come and work for solutions on the problems that could arise anytime. They should have to provide options and have their own back-up plan in the beginning of their planning of the project, to efficiently work on multiple projects at once.
          The project manager should have another team ready for the possibility of having another project even before finishing the first project. He/she should have known that there are projects that might come even before they are done on the first project. Knowing that they are an outsourcing company they should have been able to envision that they can’t work on a single project at a time. Clearly, that is one possibility and besides anyone would expect that as a company they would be able to work multiple projects at once. What’s the use of their other employees if only a few are working? That is why they are a company because they have a lot of employees to work on projects; you can’t expect one person to work for everything, that won’t count as being a company. That’s just a matter of trusting everyone within the company and to think positively that they would do good and might do better while working on a project. They could possibly be able to enhance their skills while doing that specific project they have worked on. That is all what it takes to be able to work on multiple projects at once.
          Assign another project manager for the first team to be able to cater more projects in the future. As the company president he/she should have multiple project managers within their company, because you can’t expect someone to work for everything. Working as a guide for every team will be the best option for him because taking everything or every job is not efficient and could cause a lot of problems not just for the team but also for the company. To think that you have another project manager for the first team, as the company president all you have to do is to work on other things, such as looking for another project or helping the first team but not work within the team. You should have to help them as a guide not a team member because as a company president, you’ll have to be the decision maker, be the one behind the company or behind everything. It is just a matter of relying on your employees and helps them in their work. Them, as a team can provide or show cooperation between each and every people who’s in the company. Having another project manager for the first team would also show if your employees are doing good and cooperating well while working on a project.
          Assigning another project manager for the second team would also be of a good help. Being a company president, think that the assigned project managers are trusted enough to work on these projects. Enough to be the one to guide their team and team members to make the assigned project a success, success that the clients might once again ask for your company to work for them again. It is good that you have a lot of employees to work for jobs and projects for the company.
          They have to integrate people and other resources to carry out the project management plan for the project. Have every resource within reach to work on the project with ease and be able to finish it before the planned time. Produce, create or have other team to be of support to the first, second and every other team who are working on a project or not. It would provide optimization and efficiency for the projects that are in the making. Provide feasibility study of the project and have it documented so that details are already prepared.
          To have groups prepared, work for every process for the project, to make it easier to finish. Groups to: initialize, plan, execute, monitor and control, and close. These groups could also prove to be helpful and show good results for the project because; there would be a group to help on the problems that cause delay on the finishing of the project. The groups that are made will view every error, changes, progress, delays, needs, corrections, implementations and many more. In this line of work, these groups will serve as the checkpoint for the projects progress within the given time and will be the correctors and cleaners of the project. They will have to help the teams to clarify whatever problems that they might encounter and to help them study the project more and to come up with better ideas to solve and simplify the work or the project they are currently working on. To come up with good or even better solutions for the team, that will also be proved essential to the closing of the project. These process groups would be the one responsible for the fast progress of the project, to be viewed as the source for the cleaning and making it presentable enough for the customers.
It would just need a good decision coming from the company president or the project manager. Be a helpful guide, leader, and be as positive and trustful enough to think that the employees within the company are doing well and good in every project they are going to work on. To have a lot of back-up plan for everything, to provide a great number of options and solutions to whatever problems that might arise. Be as open minded as much as possible to think well within pressure, besides working under pressure is a proof of having a great and good mind.

3. Do you think the system analyst and web developer should also be blamed for the failure of the project? Why?

In a project team you can’t view it as a one person team. No one would expect a single person moving around doing everything, when the other person of the group is sitting idly not caring about the progress of the project. It is not a team if you’re the only one working around and you can’t get a single help from the other team members. As a team you are working as one and you as a team having able to come together is the only beginning of the process for the completion of the project. However, keeping together will be a key to a greater possibility for the succession of the project because it will be essential to the team that you are helping one another, being there to cooperate and seeing through everything while the project is still in development. Working together is success not only for the team but also for the project.
          I can say that the system analyst and the web developer can’t be fully blamed in the situation. The project manager was being careless in this situation. He/she didn’t think of the situation carefully that he hadn’t thought of the many possibilities of him leaving his two team members alone doing the project. Maybe they have a lot of things to do but clearly he hadn’t set his priorities well. He/she hadn’t managed well the happening and prevented the project to fail. In the situation you can say that the system analyst and the web developer were left hanging, working on their own without having the help of their project manager. To think that the project manager or the company president have assigned the system analyst to be the project manager in a jiffy the possibility of the project being failed rise. That happening made the system analyst very busy and to think that it isn’t his/her field of work definitely it will be too hard for him to handle.
          The project manager should have also given them instructions at least to help them on how to work on it. Give them another project manager or have them look for another team member to work as the system analyst while the other system analyst will continue to work as a project manager. It would be best to use every resource they can grab because of the situation they are in. Having placed in this situation they should have thought of a good option so that they won’t fail the project.
          I think there is a part that you can also blame the system analyst and the web developer. They have a lot of options even though they are the only ones left to do the project. Both of them can ask help to their company president and be open enough to ask if they might need anything else while they are working on their project. No one knows what are the feelings of the system analyst and the web developer while they are doing the project, they might have felt burdened, confused, pressured or they might have felt over confidence that they thought they might be able to finish the project on their own. But, to think that after the system analyst became the project manager even if he/she was just assigned in a jiffy he should have continued to ask little assistance from their company president assuming that they are getting nearer to the said deadline. The company president would be good enough to do that right? If it would be for the project I’m sure that the company president would be open enough to do that for them.
          The both of them should have also thought that there are a lot of possible things that might happen. They can’t always count on the company president because he has his hands full not only because of the projects but also managing the company itself. So, they should also have been prepared of the fact that the company president might be caught up in the middle of another project and they might be left in midair working on their own. But, they have failed to prepare and it caused the failure of the project that they have worked on. Also because of the pressure that the clients have caused in their anxiety to review the project that they have paid to be done, it has added to the burden of the team that is working on it. Having the pressure to do it on time and having limited people to work on it, it has added to the equation of the project to fail. They might never have wanted it to fail but the project has failed anyway because of their lack of preparedness. As an outsourcing company they should have been able to understand that there might be new projects that will pop up and it might need the attention of their project manager so all they need to do is to plan effectively and work efficiently until they will meet there set expectations.
          The project manager shouldn’t forget to have his priorities because if he/she will continue to do that in the future, not only the project will fail but also him managing his employees and also the company. Clearly, the project manager was the one who disregard his attention to the first project by taking up another project and being the one to serve as the project manager. He/she didn’t think that the first project would have problems if he wasn’t there to help them. Even though some might view that the company president trust the system analyst well that he/she made him/her as the project manager, you can’t remove the fact that he, giving that position to the system analyst became a much bigger burden to the team. It is like taking every responsibility and then throwing every responsibility to the one next to the position. But, even though that have happened you can’t really blame the company president everything because there are a lot of things to do being the company president and being the project manager on other projects.             

4. What does the project team lack causing the project to fail? What additional recommendations would you give to this team concerning project management?

Project teams needs to be together because being together you can achieve more and do more. As a team you can finish more and get done a lot more things than usual. Helping each other, being there for one another can make a big difference between succeeding and failing. Working on a project you need to get things done and don’t think that it is for your benefit but it is for the benefit of the team because nothing is more important than the name on the back.
          From what I have observed, they lack the full cooperation and focus of their project manager. Their project manager wasn’t able to cooperate well with them while they were working their all to finish the project. The project manager lost his/her focus because he was working on other things than the work at hand.
          They failed to plan the possibilities of having future problems concerning the project and the other upcoming projects. The project manager wasn’t prepared enough to be able to deal with multiple projects at once. He/she should be able to work on it without clearly leaving the first project behind to work for another project and leaving the system analyst the trouble of working double time. As the project manager he should have understand that working on two different things without proper background on the second job given to you would be very hard for the system analyst. Besides the project manager should just have given that task to another employee since it is not the field of work for the system analyst. It would be really hard to follow on a work you never tried before.
          There should have coordination in every employee so that there can be a big assurance to the completion of the project even with just a few people working on it. With coordination and help from other groups might lessen the trouble for the project team because they will serve as back-up. The other group will be the one working behind the project team to do other work if the project teams’ hands are already full. It would also lessen the burden and every problem they might encounter can be done without consuming a lot of time because of the coordination they have between groups.
          They need to optimize their time while they are working on the project. By doing that they can efficiently work on the project having less time and might be able to get it done even before the deadline. So long as everyone in the team can work with their full focus and they have everything ready for the project.
          The project team shouldn’t forget to have a common vision. By having common vision until the project team can see through everything until they are done with the project they won’t be distracted. They should have this common vision so that they will not forget that within their team they won’t think of anything else but to finish the project as to what they have promised and signed with the client or customer.
          They should have set priorities or to have a simple protocol to follow. To have a protocol or a priority as a set up, the team working on a project wouldn’t be distracted into doing other projects at the same time. Also by doing that there won’t be traffic in accepting multiple projects at once. You can have two projects on the process working at once. Besides you can’t have on other projects while you are leaving the first project behind and unfinished, doing that it will cause a lot of problems for the team and the company. So never ever forget to set priorities while working on a specific project and have a protocol to follow and to remind each and everyone to get done the project on hand.
          I would like to recommend that the team should never ever forget to develop a project management plan as clearly as possible and to have it achievable. It would make a great difference in having the project done on or before the deadline. To have the scope planning ready to have the project scope defined, verified and controlled and how the work breakdown structure will be created and defined. Have an activity definition so that you can identify the specific activities that need to be performed to produce various project deliverables. Prepare an activity sequencing to identify and document dependencies among schedule activities. They also need to have an activity resource estimating so that they can estimate the type and quantities of resources required to perform each schedule activity. Also the activity duration estimating for estimating the number of work periods that will be needed to complete individual schedule activities.
          They also need to have schedule development so that they can continually analyze activity sequences, durations, resource requirements and schedule constraints to create the project schedule. They need to have cost estimating and cost budgeting to have definite cost for the project they have accepted. Quality planning for identifying which quality standards is relevant to the project and determining how to satisfy them. They really need to have human resource planning for identifying and documenting project roles, responsibilities and reporting relationships, as well as creating the staffing management plan. The human resource planning is one of the processes they shouldn’t forget because it is very essential to their field of work. The communication planning is also necessary for determining the information and communication needs of the project stakeholders.
Have a risk management planning to be able to decide how to approach, plan and execute the risk management activities for a project. Prepare risk identification for determining which risks might affect the project documenting their characteristics. They need to have risk response planning for developing options and actions to enhance opportunities and to reduce threats to project objectives. Plan purchases and acquisitions to determine what to purchase or acquire, and determining when and how.
By having prepared these processes there would be a good chance of the project not ending up failed. All it takes is to get everything ready and have it in steps so that you won’t miss a single thing while working on a project.

5. What is your assessment on the performance of the company president?

          Being a team leader, a project manager or a company president is a big burden. Deciding every move, thinking what is better and having the vision of what will be best for the team, the group or the company itself. To be the one carrying out every problem, solutions, possible outcomes of every decision that is made and every idea that would be better for everyone. However, having every single thing in your hands, it would make every decision matter, every mistake accounted to you. As a company president you may have the power to hold people but as what they say, “Great power comes with great responsibility”. The company president will be the one responsible for the good, bad, best or worst outcome that will possibly happen in the company. The person who will be the one accounted to be the man behind the work of his employees, their guide and their leader. The work his employees will clearly reflect on how he handles them and how he manages everything within the company so if his/her employees won’t do well it might also reflect to him as the one who manages them. But, you can never expect that he/she is the one responsible to the failure made by his/her employees unless he is working with them.
          The company president has a lot of catching up to do not only in the way he manage the project but also how he manage hid employees. He/she wasn’t able to manage the first project well and then after that he left it halfway and started another project being the leader and having his other team. He left the first project in midair, made the system analyst the project manager for that specific project and added the burden for the group by just leaving them work on their own. Didn’t he think that it would cause a lot of problems for the system analyst and the web developer? He should have thought what would be best but then he just left them hanging not even thinking of helping them finishing it up first and after that proceed to the second project they have just accepted.
          He wasn’t able to act like a company president by doing what would be best for the upcoming and the projects at hand, the employees and also the company. The company president should have been able to think that every decision he/she makes can affect the project, affect for the better or for worst. But then because of his reckless decisions he wasn’t able to decide what would be better. The first project didn’t end up well because of him leaving his two employees working on their own. It failed and he is one of the people accounted to be blamed for it to fail. Did he fail to plan? Or did he plan to fail? Yes, he failed to plan. He failed to predict the possible outcome of his decisions. What he did made the situation hard not just for the team but also for the company. It resulted to the failure for the project and it would be considered a problem on the contract that they have agreed on. It will be a bad image for the company and also for him. He hadn’t made the best solution or maybe he wasn’t able to think what would be the consequences of his actions. And, yes he was like planning to fail. He never thought what would be the consequences of every decision he have made. He should have chosen what is the better solution or best decision. Being the company president he should have thought that it would be best to get the first project done and because they have deadlines so he should have done it first. Getting it done and moving on to the next project would have been the best option in his situation or he shouldn’t have get involve in that project however be the one to guide the teams working on those projects.
          He should have set a protocol, a protocol to be followed so that everything can go smoothly as what is planned. It should be strong enough to be followed not only by his employees but also he himself as the company president. Set up rules so that it would hold him to what are the right decisions to be made. Vision so that you can have dedication and the mission to fulfill the vision that you have set up. Have goals and objectives so that you can continue to look forward and to do everything what it takes so that you can achieve it. By setting protocols, rules, vision, mission, goals and objectives you will know where you stand. That is one of the things that the company president should have prepared so that he/she won’t forget what he/she should do when he needs a lot of deciding to make.
          Even though he/she is the company president and he took another project he should still have continued to monitor the work of the other group. Ask them what they still needed and then guide them if ever they are confused of what to do with the project. The company president should have still kept track of the progress on the first project because there are other problems that might arise in the making of the project or it might be concerning the employees currently working on it.
          You can never know what might happen in the mere future but you need to assure that you have everything planned. You have to make a fast but a decision not made out of recklessness or out of a pinch and pressure. The company president should be able to face and think of every fact that might happen while in the midst of doing a project or in the midst of deciding on a project. In every decision it can be the thing that will help for the better or worst.





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